July 15, 2026

15 & 17 Jul | CHICC Office Hours: Usability and Human Factors for Medtech and Digital and Connected Health with Sento Solutions

Fine-tune your usability strategy and ensure your solution is safer, clearer and easier for users to adopt with free, practical guidance from leading usability engineering and human factors experts.

Limited 45-minute, in-person (only) sessions are available:

Day 1: Wednesday 15 July, 9:00 am – 12:00 pm

Day 2: Friday 17July, 9:00 am – 12:00 pm

The CHICC Office Hours program is powered by ANDHealth and supported by the Victorian Government.

  • Are you developing a medtech or digital health product but unsure how and when to start usability work?
  • Do you want to ensure your solution is safe, intuitive and ready for regulatory scrutiny – without blowing your budget or timeline?
  • Are you worried about hidden usability risks that could derail safety, clinical or adoption outcomes on your commercial path to market?
  • Do you need expert guidance to turn learnt usability knowledge into a clear, compliant strategy tailored to your product?

Submit an EOI today for your chance to secure a tailored one-on-one session with usability engineering and human factors experts Carla Zampaglione and Pauline Gavelle, Sento Solutions.

Sento Solutions is Australia’s only dedicated usability engineering and human factors consultancy for medtech and digital health. Drawing on deep experience with healthtech startups and scaleups across multiple product classes and markets, Sento helps you turn core usability principles into focused, actionable strategies that sharpen your product development roadmap and reduce risk.

During your personalised one-on-one session, you’ll be able to dive into topics tailored specifically to your company and product needs, such as:

  • When to start usability work: Pinpoint the right time for your company to begin usability activities so you can catch issues early, avoid costly rework and de-risk late-stage design changes.
  • Integrating usability into design and regulation: Why and how to embed usability and human factors into your design, verification and regulatory processes in a lean, practical way that fits your company’s stage.
  • Prioritising users, environments and interactions: Understanding your most critical end-users, the user environments and expected interactions, ensuring your product is intuitive and safe in the real-world scenarios.
  • Surfacing common usability pitfalls: Identify and address common pitfalls such as unclear user instructions, confusing workflows or hidden assumptions before they impact user safety or adoption.
  • Meeting regulatory expectations for usability: Clarify what regulators expect from your usability evidence and build only the documentation you need to be both compliant and efficient.
  • Aligning usability with risk and product strategy: Align usability activities with your risk management and product roadmap to reduce safety risks, minimise rework and support market adoption.

Don’t miss this opportunity to fine-tune your usability strategy with free, practical guidance from leading usability engineering and human factors experts – and ensure your solution is safer, clearer and easier for users to adopt.