1 Jul | CHICC Expert Workshop: Usability Beyond the Checkbox

Far too often, usability is confused with UX design, marketing or a late-stage compliance checkbox – leading to costly design and engineering decisions being made before the product, end users or problem are clearly defined.

Back by popular demand, Sento Solutions – Australia’s only dedicated usability engineering and human factors specialist – returns to CHICC this July for a game-changing workshop to demystify usability in healthtech.

Usability Beyond the Checkbox is a practical workshop that will cut through the confusion of usability in medtech, digital and connected health solutions. Carla Zampagione and Pauline Gavelle will deep-dive into what usability really means and why it’s so crucial to understand and implement early on.

Throughout the session, we will explore when to begin usability work in the product development journey and the risks of engaging too late. You will learn how early implementation of usability strategies can help to refine the product, make sense of your end users and product interactions, and sharpen the problem definition before critical decisions are made. You’ll also experience first-hand how unclear user instructions, hidden assumptions and leading questions can lead to detrimental safety and adoption barriers for healthtech products.

Attendees will leave with an effective, compliant and immediately actionable usability approach that teams can apply directly to their products from day one, helping startups reduce risk, strengthen regulatory strategies and build healthtech solutions that are safer, clearer and easier for users to adopt.

Don’t just take our word for it - here’s what past attendees had to say:

“The usability workshop was excellent! Carla is an outstanding presenter with depth of experience and real world examples to enhance learning. The content was set at the right level to appreciate the context and to understand the importance of the usability topic for healthcare.”

“Sento Solutions delivered an engaging and interactive workshop that provided valuable insights and practical learnings I can immediately apply in my role.”

“Carla brought the topics of usability and industry regulators to life with real-world examples. I enjoyed her presentation style, and the 'leading questions dart gun' interactive exercise.”